Job in New York, NY, USA for Position of Human Resources Manager (retail focus)

Human Resources Manager (retail focus)
LF USA - New York, NY

The Human Resources Manager is responsible for implementing and coordinating established HR policies and practices throughout the Retail Stores Organization and Corporate Organization. Manages and coordinates HR activities in compliance with company philosophy, objectives and legal requirements. Recommends, develops, and implements programs, policies, procedures, and events that create or reinforce a positive associate relations atmosphere.

Operations & Results

· Coaching and Development of Retail Management:

o One-on-one management skills coaching

o Facilitates bench strength discussions

o Ensure plans of action (training, documentation, resolution, performance counseling) are being executed and deadlines are met

o Coach and advise field management on performance management conversations and documentation

· Employee Relations Issues:

o Advise and guide field management through various employee relations issues

o Investigate harassment complaints in conjunction with legal counsel (if needed)

o Handle EEOC cases

· Develop, implement and manage recruitment strategies including negotiating recruitment vendor contracts, screening, interviewing, recommending candidates for hire, conducting reference checks, making job offers, etc.

· Create, facilitate and/or implement HR related training for Retail (i.e. Performance Management, Coaching and Development, Communication Styles, etc.).

· Researching, developing and implementing innovative policies and procedures for Retail, keeping in compliance with all state and federal laws.

· Administer leaves of absence, workers compensation and unemployment.

· May work directly with store managers on roll outs for policy and procedure changes as well as benefit programs and changes.

• Partner with Business Leaders to investigate high risk employee relations concerns and take action consistent with company policies and practices
• Act as an internal consultant for all Associate Relations issues including formal corrective actions, terminations, harassment/discrimination investigations and other policy related issues

· Track data to develop and implement proactive solutions after analyzing the root cause of Associate Relations issues within their own assigned market

Customers & Relationships

· Ensure clear communication from corporate offices to field with brand consistency
Analysis of talent pipeline to ensure there is a constant flow of talent and back- up (both internal and external) to all Store Manager/DM and highly visible positions

· Strong business partner and ability to drive business results

Leadership & Teams

• Display a variety of leadership roles (ex: driving, delegating, supporting) and is able to coach other leaders to demonstrate those roles in appropriate situations
• Support the ongoing learning & development efforts in the Region by ensuring development plans are put into place at the Management level and ongoing training is happening at all levels
• Ability to execute learning initiatives and make recommendations for ongoing training needs
  
  

Skills and Requirements

• Bachelor’s degree, advanced degree preferred
• 5+ years HR Retail experience, preferably in a similarly situated role
• 2+ years of leadership and management experience
• Strong understating of retail operations & HR practices in a best- in- class environment
• Broad knowledge of HR practices including associate relations, performance management, compensation and learning & development.
• Excellent written and verbal communication skills
• Full functional knowledge of HR generalist responsibilities
• Knowledge of federal, state and local labor laws and regulations
• SHRM certification desire
• Ability to travel in assigned areas up to 50% of the time
• Must possess the ability to:
• Support Retail Management with the handling of associate relations issues
• Direct the interpretation and application of established HR policies and procedures
• Independently investigate, recommend, and resolve associate relations issues up to termination.
• Mediate disputes and assist in conflict resolution and provide coaching to associates regarding dealing with difficult people or situations
• Act as a consultant on corrective action process
• Travel conduct store visits to provide on-site guidance and partnership to Retail Management and store associates
• Coordinate and communicate business needs to HR partners in specialty areas (i.e. compensation, benefits, recruiting, training & development)
• Manage projects directly related to department and company initiatives
• Periodically delivers HR training
• Educate field business partners of current HR legislation and practice
• Build and maintain positive working relationship with business partners

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